momoLegal Notice
Our services on momo are available only in jurisdictions where online gaming and sportsbook wagering comply with local law. We do not offer our platform in territories where such activities are prohibited. Users are responsible for verifying that their access to and use of momo conform to the laws of their own jurisdiction.
This legal notice sets out the terms under which we operate momo, the scope of our service, and the limits of our liability. It applies to all users accessing our sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets via web or mobile app.
By accessing momo, you acknowledge that you have read and understood this notice and agree to be bound by its terms.
Service Availability and Jurisdiction
We at momo operate under the principle that our platform is available only where local law permits. We do not claim to hold licenses in any specific country or jurisdiction. Users in Jakarta, Surabaya, Bandung, Medan, and other regions must verify independently that their use of momo is lawful under their local statutes before opening an account or depositing funds.
Our platform does not target minors or persons under legal age in their jurisdiction. We do not knowingly accept accounts from users in territories where online wagering is prohibited. If we discover that a user has accessed momo from a restricted jurisdiction, we reserve the right to suspend or close that account and forfeit any outstanding balance in accordance with applicable law.
Account Eligibility on momo
To open an account on momo, you must be of legal age in your jurisdiction and not subject to any legal prohibition against gambling or gaming. During account creation, you provide your email, full name, date of birth, and residential address. We verify this information against our compliance database. If we determine that you are ineligible—whether due to age, jurisdiction, or other legal constraint—we will deny account creation or close an existing account.
Payment Methods and Financial Responsibility
We at momo accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). You are responsible for ensuring that your chosen payment method is lawful in your jurisdiction and that you have the authority to use it. We do not verify the legality of your payment source; that responsibility rests with you. Deposits are final and non-refundable except where required by law.
Our Liability and Disclaimers
We at momo provide our platform on an "as-is" basis. We do not warrant that momo will be uninterrupted, error-free, or free from malware. We do not guarantee any specific outcome, payout rate, or return on your account. All gameplay outcomes on our sportsbook, live-dealer tables, and slot games are determined by certified random-number generators; we make no promise of profit or loss mitigation.
Our liability for any claim arising from your use of momo is limited to the amount you have deposited into your account. We are not liable for indirect, incidental, or consequential damages, including loss of profits or data. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.
We operate momo transparently within the bounds of applicable law. Your compliance with local jurisdiction is your responsibility.
Data, Privacy, and Compliance
We at momo collect and process personal data—email, identity documents, payment information, and account activity—in accordance with our Privacy Policy. Your data is used to verify your identity, process deposits and withdrawals, detect fraud, and comply with legal obligations. We do not sell your data to third parties except as required by law or to payment processors necessary to complete your transactions.
Our servers may be located outside your jurisdiction. Data transferred across borders is encrypted in transit. We retain your account records for a minimum of seven years to comply with financial and gaming regulations. After account closure, you may request deletion of your personal data subject to legal retention requirements.
Dispute Resolution and Contact
If you have a dispute with momo regarding a transaction, account closure, or any other matter, contact our support team via the Help section in your account. We will investigate your claim and respond within 14 business days. If you are unsatisfied with our response, you may escalate your complaint to the relevant regulatory authority in your jurisdiction.
For legal inquiries, formal complaints, or requests for information about our compliance practices, contact our legal team. We maintain support channels in Jakarta, Surabaya, Bandung, and Medan. All legal correspondence should be sent via email or registered mail to our registered office address.
Changes to This Notice
We at momo may update this legal notice at any time. Changes take effect when posted on our platform. Continued use of momo after changes constitutes acceptance of the updated terms. We encourage you to review this notice periodically, especially before major tournaments like Piala AFF or Champions League when our platform experiences increased traffic and regulatory scrutiny.
Your use of momo is governed by this legal notice, our Terms and Conditions, and our Privacy Policy. If any provision of this notice is found to be unenforceable, the remaining provisions remain in effect. We reserve the right to suspend or terminate your account if you violate any term of this notice or applicable law.